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Intellectual Property Policy
We value innovation and creativity, which is why we take intellectual property seriously and have a clear policy outlining how to report infringement, how it’s handled, and how affected parties can respond. This ensures everyone’s creative work is protected, including copyrights, trademarks, patents, and other legal protections.
Reporting Infringement:
Authorized Reporting: Only the rightful owner of the infringed intellectual property or their designated agent may submit a report.
Good Faith Reporting: All reports must be submitted in good faith and under penalty of perjury.
Detailed Reports: Utilizing our secure Online Intellectual Property (IP) Portal, please provide the following:
- Clear Identification of the Infringed IP: Include relevant details such as the registration number, a written description of the copyrighted work, a link to the copyrighted work, and its first date of use/publication.
- Specific Nature of Infringement: Identify if the infringement occurs on the product itself, its physical packaging, the product detail page image, or the product detail page text.
- Comprehensive List of Infringing Products: Provide URLs for the product detail pages of the suspected infringing items.
- Information on Alleged Infringers: Include any available details about the sellers offering the infringing products.
- Supporting Documentation: Strengthen your claim by providing relevant documentation such as order IDs for any test purchases made on the reported products.
- Your Contact Information: Ensure we can reach you for further clarification by providing your name, address, phone number, and email address.
Additional Information Request: We may require supplementary information to effectively process a report, such as verification documents or further details regarding your claimed right and ownership.
Report Copyright Infringement: Protect Your Work
We take copyright infringement seriously and offer a streamlined process for rights holders to report suspected violations.
Who Can Report?
Copyright owners or authorized representatives can submit reports through our secure Online Intellectual Property (IP) Portal.
What to Include in Your Notice:
- Identification: Identify the copyrighted work(s) you believe is being infringed upon.
- Infringing Material: Specify the content allegedly infringing your copyright, including URLs or descriptions for easy location.
- Contact Information: Provide your contact details for follow-up communication.
- Good Faith Statement: Declare your belief that the use is unauthorized by the copyright owner, its agent, or the law.
- Accuracy and Authority: Confirm the accuracy of the information provided and your right to submit the notice.
Important Notes:
- Misrepresenting infringement can lead to liability. Seek legal advice if unsure.
- Accepted reports will result in content removal and appropriate action against infringers. Details of these actions may not be publicly disclosed.
- We have a strong repeat infringer policy and may terminate accounts in such cases.
Dispute a Copyright Takedown with a Counter-Notice
If you believe your content was removed in error, you can submit a counter-notice through our secure Online Intellectual Property (IP) Portal. This helps us understand the situation and take appropriate action.
What to Include in Your Counter-Notice:
- Explanation: Clearly state why you believe the content removal was a mistake, misidentification, or error. Provide details to support your claim.
- Additional Information: Include any relevant documentation or information required by applicable IP laws to strengthen your counter-notice.
- What Happens Next? Upon receiving your counter-notice, we will follow established legal procedures to investigate the situation. We strive to resolve matters fairly and efficiently.
Withdrawing a Copyright Infringement Report
If you submitted a copyright infringement report and wish to withdraw it, you can do so through the Online Intellectual Property (IP) Portal. Please clearly identify the report by providing details such as the complaining party’s information, the specific intellectual property right claimed, and the content you wish to have reinstated.
Protecting Your Rights
We encourage open communication and aim to provide a fair and transparent process for copyright owners and content providers.