We appreciate your inquiry. While we recommend that returns are made with the original packaging whenever possible to ensure the safe transit of your item, we understand that there may be exceptions.
If you find yourself without the original packaging for your return, we recommend reaching out to our support team directly. Our dedicated representatives are here to assist you with any concerns or questions you may have regarding the return process without the original packaging.
Our team will check whether we can allow you to return the item without the original packaging, and provide personalized guidance to ensure that your return is processed smoothly, even in cases where the original packaging is not available.
Please don’t hesitate to get in touch with us if you need further assistance or clarification. We’re here to help.
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