We understand that sometimes a product may not meet your expectations, and we’re here to assist you with your return. Please follow the steps below to initiate the return process:
Contact Us: Reach out to our customer service team via email, live chat or phone and provide your order details, including the order number and the item(s) you wish to return.
Reason for Return: Let us know the reason for your return. This helps us improve our products and services and ensures we can address any issues promptly.
Return Authorization: Our customer service team will guide you through the return authorization process and provide you with instructions on how to return the item(s).
Package the Item: Carefully package the item(s) you wish to return in their original condition, along with any accessories, tags, or packaging included with the product.
Return Shipping: Ship the item(s) back to us using a trackable shipping method. Please note that return shipping charges are typically the responsibility of the customer, unless the return is due to an error on our part.
Processing Your Return: Once we receive the returned item(s), our team will inspect them to ensure they meet our return policy criteria. Upon approval, we will process your refund or exchange as requested.
If you have any questions or need further assistance with your return, please don’t hesitate to contact us. We’re here to help make the return process as smooth and hassle-free as possible.
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